Shipping & Returns

Products

While we carry an inventory of some of our more popular props and items, generally, our props are made to order. This allows for customer customization and design input before manufacturing. You can expect to receive your order with 4-6 weeks after ordering.

Delivery

We use common shipping and receiving carriers to include: USPS, UPS, and FEDEX. In some cases, when large props and full room designs are ordered, you can use a freight carrier of your own or we can assist in coordinating a freight carrier for you.

Pick Up

Our pick-up option is available on week days between 9:00AM and 4:00PM at our warehouse in Augusta, GA. Give us a call prior to swinging by!

Returns

Did something arrived damaged? Shoot us a message and well coordinate a return / exchange for you. No biggie.